One of the leading European gambling operators in Germany and Austria, Tipico, has integrated technology from Jumio Corp with intentions of speeding up mobile customer deposits. The company plans to streamline first deposits for their mobile customers by utilising the Silicon Valley firm’s BAM Checkout.
Jumio is known for their command in digital ID verification and has stated that their own research reflects an average time of up to two minutes for making mobile deposits, while some operators even report a high percentage of abandonment rates of up to 70%.
BAM checkouts promises to be “a fast, secure and seamless process” where it allows the customer to scan their bank cards with their mobile device when making deposits.
Tipico’s director of product management Jim Parkins stated that their aim is to provide superb customer service every step of the way. He went on to say that the first deposit is a very critical step in the customer’s journey and this is a definitive moment in the rest of their experience with them.
“With a simple and secure method of making a first deposit, we are giving new customers a first class experience right from the start.”
“We have been especially impressed with how simple it was to integrate Jumio’s systems with our. We are sure that this is the beginning of a successful relationship which our customers will benefit from.”
Chief revenue officer at Jumio Robert Prigge added that they are pleased to be working with Tipico, being a serious name in the gaming industry. He continued that this will allow Jumio the chance to provide Tipico’s customers with the perfect gaming experience from start to finish.
He ended by saying that gaming operators who want to resolve their abandonment issues with obvious good reason have been flocking to Jumio as they are rapidly becoming the go-to solution.